ServePort by Safari
  • Overview

    WELCOME

    Get a quick primer on Served Document Management (SDM) and learn why Legal Ops Managers at some of the world's largest companies are focusing on it.

    Then drill-down on why companies choose ServePort (our SDM platform) to transform their legal document processing. Learn More

    Start Here

    Introducing ServePort
    The backbone of our SDM offering and point solutions     How ServePort fits into your existing workflow
    Seamlessly integrate our leading subpoena & levy solutions     ServePort & Served Document Management
    A new product category for streamlining legal documents

    Our Philosophy

    Purpose-built
    The industry's best subpoena & levy solutions     Automated
    Eliminate manual work in high-volume workflows     Modular
    Use our end-to-end solutions or extend your systems
  • PRODUCTS

    The ServePort Difference

    Whether your team manages levies, subpoenas, or all served documents, every solution we provide leverages the power of the ServePort platform

    Capture data at the source, streamline workflows, and automate manual tasks with next-generation tools—that's the power of ServePort. Learn More

    Solutions

    ServePort (Intake Manager)
    Capture, review, and route incoming legal service     Subpoena Manager
    Take control of processing and communication     Delivery Manager
    Securely send responsive docs with cost recovery     Levy Manager
    Gain peace of mind as you process and seize funds

    Additional Workflows

    Law Enforcement Requests
    Optimized for faster intake & turnaround     Service on Offices & Branches
    Internal portals routed directly to HQ     HR Requests & Wage Garnishments
    Delivered to designated systems / teams     Customer Portals
    Streamlined for request intake & response
  • Companies

    Companies choose Safari

    Why have 3 of the 5 largest employers in the U.S. chosen Safari? Because we offer easy to implement, purpose-built solutions that seamlessly integrate with existing systems. Learn More

    Explore The Benefits

    Executives Team Managers Front-line Users

    Jump in the Jeep

    How to Buy How to Implement How to Integrate

    Featured

    Safari Executive Overview
    Safari is the only purpose-built solution for teams handling account garnishments, levies, subpoenas, and doc requests. Read Now

  • Law Firms

    ServePort For Law Firms

    ServePort™ is a state-of-the art solution to instantly serve documents electronically—anytime at no cost. Upon upload, you'll instantly receive confirmation of receipt in compliance with all legal requirements. That's fast, convenient, and free. Learn More

    Overview

    What is ServePort? Benefits to Law Firms Tools and FAQs

    Featured

    Getting Started:
    How to use ServePort
    A step-by-step walkthrough of how to serve documents and download responses using ServePort—the legal industry's fastest growing served document platform. Read Now

  • Resources

    Product Research

    Case Studies Video Demos Product Collateral

    Practice Insights

    On-demand Webinars Best Practices Blog News Articles

    Featured

    The 2024 Safari
    Subpoena Cost Recovery Index

    The Industry Standard for Measuring Subpoena Cost Recovery Across the U.S. View Now

  • About Us

    Our Company

    About Safari SOP Leadership Partners

    Our Background

    If the animals look familiar it's because we're the same team that built Serengeti Tracker (Sold to Thomson Reuters in 2010), the world's largest and #1 rated legal e-billing and matter management system. Today, we're back at it solving more legal challenges.

    What We Do

    At Safari SOP, we transform the way companies receive and process high volumes of served documents (like 3rd-party subpoenas, account garnishments, levies, etc.), by providing the industry's best SDM platform and solutions. Learn More

DEMO
BUILD VS. BUY

Purpose-Built vs. No-Code / Low Code Options

Why companies rely on us to deliver a superior solution

Safari offers the only purpose-built, off-the-shelf solution for handling served legal orders such as account garnishments and subpoenas. The system uniquely represents both the work of a dedicated development team and the best ideas of Safari’s customer base with years of feedback and proven results. Attempting to build such a system with a low-code/no-code platform can seem like an attractive option. However, Safari’s unique capabilities, features, and services provide clear advantages and is the de-risked solution.

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UNIQUE FEATURE
SAFARI ADVANTAGE
Configurable feed from registered agent
A direct feed eliminates manual download of served documents and manual entry of matter details while ensuring that no served document is overlooked. Safari continually monitors the feed for any errors or anomalies.
Flags for potential duplicate served documents
Duplicate-service alerts save time, confusion, and wasted effort. Clearing a duplicate alert optionally keeps a link between related, non-duplicate documents.
Templates with specialized variables
Safari supports configurable template documents with specialized variables (e.g., masked PII)--critical for legal notices and workflows.
Correspondence templates
Users can email or fax template correspondence directly from Safari and these communications are stored with the matter.
Security designed for legal orders
Safari is built and operated to meet the legal and compliance requirements applicable to subpoenas and garnishments. E.g., Safari is third-party certified to be PCI SAQ-D compliant, which is required to store credit card information.
UNIQUE FEATURE
SAFARI ADVANTAGE
Built-in document delivery portal with two-factor authentication
Safari makes responsive documents available via an integrated SFTP portal featuring the authentication, encryption, and auditing required for sensitive information (including PII, PCI data, etc.).
Delivery portal includes invoicing capability and a credit card paywall for cost reimbursement
Manually pursuing response cost reimbursement is impractical and largely ineffective for most companies. Safari automates invoicing and payment collection, ensuring response cost reimbursement.
Unlimited file size / type for subpoena response delivery
Designed for subpoena response, Safari’s portal has no limits on file size or type.
Safari technical support provided to serving parties for document delivery
Safari handles any serving party technical support requests. (Less than 0.1% of serving parties need technical support to retrieve responsive documents from Safari’s portal.)
Compliance alerts updated as regulations are modified
Safari incorporates configurable compliance rules and updates options as compliance concerns evolve.

Safari is the De-risked Solution

Choosing Safari ensures a proven, practical, and sustainable solution to the challenges of served document management. The alternative entails risk and effort in designing and building a legal workflow solution, which, if done poorly, could result in liability, reputational harm, lack of adoption among by government entities, ongoing IT maintenance and support, and avoidable churn.

Tried and Tested. Safari’s large customer base--including Fortune 5 companies and Fortune 100 banks--has been using our solution for over three years with a 100% customer retention rate. Federal, state, and local government agencies use Safari’s delivery portal daily, accounting for about half of Safari deliveries.

Speed-to-value. Because Safari’s solution is off-the-shelf, it saves you time, money and resources. You don't have to spend months or years gathering feature requirements, distracting senior leaders with extensive reviews, coding and testing a system, or queuing for ongoing IT support to keep the system current.

A Future-Proofed System. Served document management is Safari’s sole focus and business. We are 100% committed to extending and improving our products based on evolving best practices and customer feedback.

“We receive a ton of search warrants from law enforcement. I’ve had several police officers tell me they truly appreciate the ease and speed at which they can download the information. Everybody has liked Safari’s portal. In fact, one serving party told me that they wished everyone used Safari for making documents available.”
LISA WHITE
Legal Records Coordinator, Legal Department
Global Federal Credit Union

NEXT STEPS

  • Schedule a conversation with a Safari workflow specialist or live demo of the system over Zoom: SafariSOP.com/demo
  • Contact Safari Sales at sales@safariSOP.com or 425.298.3620
  • View more resources in the Safari Watering Hole
Safari SOP
SOP Response Simplified
sales@safariSOP.com425.298.3620
© Safari SOP
All Rights Reserved
Safari SOP Logo

Safari streamlines the work involved in delivering, processing, and responding to high-volume matters like subpoenas, levies, and other information requests—all from one online Served Document Management (SDM) platform.

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