CASE STUDIES
SUBPOENA RESPONSE
MACU & Credit Union 1
Better Processes at Credit UnionsHow two financial institutions transformed their subpoena and info request response process
Better Processes at Credit UnionsHow two financial institutions transformed their subpoena and info request response process
SUBPOENA RESPONSE
TIAA & First Merchants Bank
Online Subpoena Response at BanksA conversation about Safari's benefits, building excitement internally, and adapting to the system
Online Subpoena Response at BanksA conversation about Safari's benefits, building excitement internally, and adapting to the system
COST RECOVERY
ABC Supply Company
How an innovative law department recovers subpoena response costsA discussion of setup, billing, issuer and colleague reaction to the new process
How an innovative law department recovers subpoena response costsA discussion of setup, billing, issuer and colleague reaction to the new process
SUBPOENA RESPONSE
First Merchants Bank
A regional bank shares their experience with SafariAshley Ewing, Research Specialist at FMB, talks about her team's improved subpoena response
A regional bank shares their experience with SafariAshley Ewing, Research Specialist at FMB, talks about her team's improved subpoena response
SUBPOENA RESPONSE
Red Robin International
How a large employer reduced the burden of subpoenas responseFor a company in a high-turnover industry, a lot of employees means a lot of records requests
How a large employer reduced the burden of subpoenas responseFor a company in a high-turnover industry, a lot of employees means a lot of records requests
SUBPOENA RESPONSE
MACU & Logix Credit Union
Transforming subpoena response at financial institutionsThe challenges and solutions they implemented to streamline their process
Transforming subpoena response at financial institutionsThe challenges and solutions they implemented to streamline their process
VIDEO DEMOS
SUBPOENA RESPONSE
Subpoena Manager
IntroductionA modular subpoena management solution for seamless use with your existing systems
IntroductionA modular subpoena management solution for seamless use with your existing systems
SUBPOENA RESPONSE
Subpoena Manager
A Closer LookA more in-depth look at the built-in workflows, features, and best practices
A Closer LookA more in-depth look at the built-in workflows, features, and best practices
SERVICE INTAKE
Intake Manager
Collect Service at the SourceWhether you're gathering service from law firms, agencies, or branch offices, Safari keeps it organized
Collect Service at the SourceWhether you're gathering service from law firms, agencies, or branch offices, Safari keeps it organized
SUBPOENA PROCESSING
Subpoena Processing
Everything in one placeFrom review and assignment to communication and visibility, subpoena processing has never been easier
Everything in one placeFrom review and assignment to communication and visibility, subpoena processing has never been easier
RESPONSE DELIVERY
Response Delivery
Secure pickup portalsEncrypted delivery via online portals simplifies notification, transmission, and auditing
Secure pickup portalsEncrypted delivery via online portals simplifies notification, transmission, and auditing
COST RECOVERY
Cost Recovery
Automated invoicing and payment collectionLeverage a built-in paywall to eliminate invoice generation, payment collection, and follow-ups
Automated invoicing and payment collectionLeverage a built-in paywall to eliminate invoice generation, payment collection, and follow-ups
PRODUCT COLLATERAL
SERVED DOCUMENT MANAGEMENT
The Safari SOP Platform
A purpose-built Served Document Management (SDM) solutionSafari SOP is the only purpose-built solution for legal order processing teams handling account levies, subpoenas, and document requests
A purpose-built Served Document Management (SDM) solutionSafari SOP is the only purpose-built solution for legal order processing teams handling account levies, subpoenas, and document requests
INTAKE
ServePort Intake Manager
An automated intake solution that brings order to served document chaos no matter how they come inA purpose-built solution that streamlines your entire process from receipt to routing and resolution
An automated intake solution that brings order to served document chaos no matter how they come inA purpose-built solution that streamlines your entire process from receipt to routing and resolution
SUBPOENA RESPONSE
Subpoena Manager
A modular solution for seamless use together or individually with your existing systemsSafari offers the industry’s best solutions for managing served documents
A modular solution for seamless use together or individually with your existing systemsSafari offers the industry’s best solutions for managing served documents
LEVY PROCESSING
Levy Manager
The only solution that delivers automation (so you can confidently manage legal & compliance risks)Manage the competing tensions of legal risk and compliance
The only solution that delivers automation (so you can confidently manage legal & compliance risks)Manage the competing tensions of legal risk and compliance
RESPONSE DELIVERY
Delivery Manager
A secure method for sending responsive documents with built-in cost recovery and delivery trackingAutomatically set up secure delivery portals for each response
A secure method for sending responsive documents with built-in cost recovery and delivery trackingAutomatically set up secure delivery portals for each response
ON-DEMAND WEBINARS
COST RECOVERY
Survey Results: Safari’s Annual Subpoena Cost Recovery Index
The latest trends in policies, practices, and specific fees being charged for subpoena cost reimbursement
The latest trends in policies, practices, and specific fees being charged for subpoena cost reimbursement
SUBPOENA PROCESSING
Automated Templating: An Indispensable Tool for Every Response Team
Discover how to significantly reduce response times and optimize subpoena workflow with automated templating
Discover how to significantly reduce response times and optimize subpoena workflow with automated templating
SUBPOENA PROCESSING
Ensuring Compliance when Responding to 3rd-Party Subpoenas
How Safari's Subpoena Manager enforces disclosure restrictions, RFPA compliance, and BSA automation
How Safari's Subpoena Manager enforces disclosure restrictions, RFPA compliance, and BSA automation
GARNISHMENT PROCESSING
Transforming Levy & Account Garnishments with ServePort
How to centralize intake, capture data at the source, and automate payment
How to centralize intake, capture data at the source, and automate payment
SUBPOENA RESPONSE
Rethinking Subpoena Management
Blue Shield CA Sr. Manager of Legal Ops, Sheena Ferarri joins Tom Melling to discuss challenges and emerging trends in subpoena management
Blue Shield CA Sr. Manager of Legal Ops, Sheena Ferarri joins Tom Melling to discuss challenges and emerging trends in subpoena management
INTAKE
Served Documents at Branch Offices
A better way to manage legal documents that are served at your various locations
A better way to manage legal documents that are served at your various locations
AUTOMATION
Legal Paper Process Automation
Replacing error-prone, manual processes with a platform that offers built-in automation and best practices
Replacing error-prone, manual processes with a platform that offers built-in automation and best practices
INTAKE
Service of Process Intake at the Source
How companies are using ServePort™ to collect subpoenas and other requests directly from law firms, government agencies, and in-house teams
How companies are using ServePort™ to collect subpoenas and other requests directly from law firms, government agencies, and in-house teams
RESPONSE DELIVERY
Online Delivery Portals: A Better Way to Respond
Companies are turning to delivery portals as a more secure, efficient, and cost effective way to respond to 3rd-party document requests
Companies are turning to delivery portals as a more secure, efficient, and cost effective way to respond to 3rd-party document requests
GARNISHMENT PROCESSING
Garnishments: Has the CFPB Changed Expectations?
How financial institutions are responding to the CFPB's consent order on account garnishment; including legal issues and practical solutions
How financial institutions are responding to the CFPB's consent order on account garnishment; including legal issues and practical solutions
GARNISHMENT PROCESSING
The CFPB Garnishment Order: One Year Later
When the CFPB sanctioned a national bank for its account garnishment practices the order raised several questions that we discuss with customers
When the CFPB sanctioned a national bank for its account garnishment practices the order raised several questions that we discuss with customers
SUBPOENA RESPONSE
Rethinking Efficiency: 12 Third-party Subpoena Response Ideas
Insights from companies on 3 things to start doing, 6 things to stop doing, and 3 things to do better
Insights from companies on 3 things to start doing, 6 things to stop doing, and 3 things to do better
COST RECOVERY
Subpoena Response Costs: How to Get Reimbursed
Learn about applicable rules, how companies approach reimbursement, and suggestions for getting started
Learn about applicable rules, how companies approach reimbursement, and suggestions for getting started
COST RECOVERY
Subpoena Response Reimbursement: Getting Started
Information to gather, how much to charge, how to automate invoicing, and how to improve your chances of collecting
Information to gather, how much to charge, how to automate invoicing, and how to improve your chances of collecting
Best Practices Blog
COST RECOVERY
3 Ways to Improve Cost Recovery
Simple strategies to recover for subpoena responseHas your company considered pursuing reimbursement of its costs incurred responding to routine records requests?
Simple strategies to recover for subpoena responseHas your company considered pursuing reimbursement of its costs incurred responding to routine records requests?
SUBPOENA MANAGEMENT
6 Essential Solutions
Subpoena response features only found in SafariWhat does 20 years of experience designing solutions for the industry's most complex workflows looks like?
Subpoena response features only found in SafariWhat does 20 years of experience designing solutions for the industry's most complex workflows looks like?
SUBPOENA RESPONSE
What to Start, Stop, & Improve
Easy to implement strategies for better subpoena responseOur best ideas for practical changes and fresh thinking
Easy to implement strategies for better subpoena responseOur best ideas for practical changes and fresh thinking
COST RECOVERY
Stored Communications Act (SCA) Reimbursement
Recovering the cost of responding to gov. requestsWithout automation the time spent on invoicing and collection can quickly outstrip the amount at stake
Recovering the cost of responding to gov. requestsWithout automation the time spent on invoicing and collection can quickly outstrip the amount at stake
SUBPOENA MANAGEMENT
By the Numbers
Quantifying the benefits of better subpoena managementWhen you put numbers behind process improvements, the results are impressive
Quantifying the benefits of better subpoena managementWhen you put numbers behind process improvements, the results are impressive
RESPONSE DELIVERY
Is Your Response Delivery Stuck in the 20th Century?
Move to a streamlined, inexpensive, and secure methodMore and more companies are rethinking their subpoena response delivery approach
Move to a streamlined, inexpensive, and secure methodMore and more companies are rethinking their subpoena response delivery approach
BUILD VS. BUY
Purpose-Built vs. No-Code / Low Code Options
Why companies rely on us to deliver a superior solutionOur unique features and services offer clear advantages over building a custom system in-house
Why companies rely on us to deliver a superior solutionOur unique features and services offer clear advantages over building a custom system in-house
SUBPOENA PROCESSING
Evaluation Checklist
What teams are doing to improve processing right nowEight practical suggestion from legal processing team (with templates and supporting materials)
What teams are doing to improve processing right nowEight practical suggestion from legal processing team (with templates and supporting materials)
COST RECOVERY
Response Fees: Who, When, and How Much
What fees are other companies charging?Some FAQs and tips from companies that have the greatest success recovering their costs
What fees are other companies charging?Some FAQs and tips from companies that have the greatest success recovering their costs
SUBPOENA RESPONSE
Top 5 Recommendations
Legal process teams share their top tipsBased on conversations with the industry's top legal teams, we’ve compiled their best ideas for better subpoena management
Legal process teams share their top tipsBased on conversations with the industry's top legal teams, we’ve compiled their best ideas for better subpoena management
SUBPOENA MANAGEMENT
What’s In and What’s Out
Recent trends in managing subpoenasStreamlining response isn’t just about shaving off a few minutes—it might mean taking an entirely different approach
Recent trends in managing subpoenasStreamlining response isn’t just about shaving off a few minutes—it might mean taking an entirely different approach
SUBPOENA MANAGEMENT
You Say Subpoena, I Say Subpoena
But do we mean the same thing?A “subpoena” for documents refers to two very different types of demands with different implications for who works it and how
But do we mean the same thing?A “subpoena” for documents refers to two very different types of demands with different implications for who works it and how
COST RECOVERY
Subpoena Response in Florida
Taking full advantage of the statutesFlorida is truly the sunshine state for non-party and financial institution 3rd-party subpoena respondents
Taking full advantage of the statutesFlorida is truly the sunshine state for non-party and financial institution 3rd-party subpoena respondents
COMPLIANCE
RFPA Compliance for Subpoena Response
A guide to The Right to Financial Privacy Act (RFPA)Navigating the exceptions to the notice and certification rules (and their state equivalents) while processing high volumes
A guide to The Right to Financial Privacy Act (RFPA)Navigating the exceptions to the notice and certification rules (and their state equivalents) while processing high volumes
News Articles
SERVED DOCUMENT MANAGEMENT
Safari SOP Reinvents Legal Workflows Again
First and only purpose-built system for subpoena response and account garnishment processingSafari has built the first online system for processing teams to handle subpoenas, document requests, account garnishments, and levies
First and only purpose-built system for subpoena response and account garnishment processingSafari has built the first online system for processing teams to handle subpoenas, document requests, account garnishments, and levies
GARNISHMENT PROCESSING
Garnishments Move from Back Office to Compliance Spotlight with CFPB Order
Compliance Concerns after CFPB fines bank for improper garnishment practicesProcessing account garnishments was a back-office function that received little attention from management
Compliance Concerns after CFPB fines bank for improper garnishment practicesProcessing account garnishments was a back-office function that received little attention from management
COST RECOVERY
Third-Party Subpoenas Cost Companies Big Money... This Helps Them Carve Some Of That Back
Startup Safari takes on persistent legal department headacheMost folks rarely think about the institutions out there getting routinely harassed for mundane documents
Startup Safari takes on persistent legal department headacheMost folks rarely think about the institutions out there getting routinely harassed for mundane documents
GARNISHMENT PROCESSING
Safari SOP Releases Software to Manage Account Garnishments
First System for Account Garnishment ProcessingSafari helps companies improve compliance, visibility, tracking, and automation
First System for Account Garnishment ProcessingSafari helps companies improve compliance, visibility, tracking, and automation